Mystery Shopping

Retail | Criminal | Civil

Our Private Investigators gauge an employee’s honesty. Integrity shops are a direct and reliable method of assessing loss prevention strategy, customer experience and guest satisfaction. No other method can replace simple, effective feedback from an anonymous integrity shop evaluation, more commonly known as mystery shoppers. By visiting your business anonymously, posing as a member of the public, they complete a detailed critique of their visit; will give you a complete evaluation from the customer’s view of your loss prevention strategies and their experience. Different integrity shoppers make several visits over a period of weeks or months depending upon what you are evaluating. Each loss prevention mystery shopping assignment or integrity shop is tailored to the clients needs. We also conduct phone telephone shops. We service the Los Angeles and surrounding areas.

Why Choose Ball Investigations?

  • Free Consultation
  • Operational 24 hours / 7 days a week
  • Local, national and international investigations
  • Former Loss Prevention Investigators
  • Confidential and discreet
  • Licensed agency
  • Decades of Experience
  • Fast Resolution
  • Male and female investigators